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Employer Identification Number 22-2582290

PROFESSIONAL ASSOCIATION FOR CUSTOMER is a USA domiciled entity or foreign entity operating in the USA. The EIN ihas been issued by the IRS

Company Name:PROFESSIONAL ASSOCIATION FOR CUSTOMER
Employer identification number (EIN):22-2582290
EIN Issuing AuthorityBrookhaven, NY
NAIC Classification:813930
NAIC Description:Labor Unions and Similar Labor Organizations
Federal tax statusExempt from federal income tax. Registered as a non-profit under 501(c)(3) Title 26 of the United States Code

Organization Overview

Mission StatementTHE PROFESSIONAL ASSOCIATION FOR CUSTOMER ENGAGEMENT (PACE) IS THE ONLY NON-PROFIT TRADE ASSOCIATION DEDICATED EXCLUSIVELY TO THE ADVANCEMENT OF COMPANIES THAT ENGAGE WITH CUSTOMERS VIA THE CONTACT CENTER.WE PROMOTE OUR MEMBERS ABILITY TO PROVIDE OUTSTANDING CUSTOMER SERVICE AND SALES SOLUTIONS DELIVERED VIA OMNI CHANNEL COMMUNICATION INCLUDING VOICE, EMAIL, CHAT, TEXT AND SOCIAL MEDIA.
Number of Employees8
Number of Volunteers180
Year Formed1985

Organization Governance

Legal DomicileDE
Voting Members - Governing Body18
Voting Members - Independent18

Organization Financials

2021-12-31
Total unrelated business incomeUSD $ 0
Net unrelated business incomeUSD $ 0
Program Service Revenue from prior yearUSD $ 373,417
Program Service Revenue from current yearUSD $ 338,344
Investment Income from prior yearUSD $ 16
Investment Income from current yearUSD $ 15
Other Revenue from prior yearUSD $ 23,695
Other Revenue from current yearUSD $ 0
Gross receipts from all sourcesUSD $ 697,229
Net assets / fund balances at end of fiscal yearUSD $ 189,780
Net assets / fund balances at beginning of fiscal yearUSD $ 91,891
Total liabilities at end of fiscal yearUSD $ 107,120
Total liabilities at beginning of fiscal yearUSD $ 185,702
Total assets at end of fiscal yearUSD $ 296,900
Total assets at beginning of fiscal yearUSD $ 277,593
Revenues less expenses for current yearUSD $ 97,889
Revenues less expenses for previous yearUSD $ 112,988
Total expenses for current yearUSD $ 599,340
Total expenses for previous yearUSD $ 713,376
Other expenses in current yearUSD $ 392,407
Other expenses in previous yearUSD $ 439,498
Total fundraising expenses in current yearUSD $ 0
Professional fundraising fees from current yearUSD $ 0
Professional fundraising fees from previous yearUSD $ 0
Employee salary and benefits paid in current yearUSD $ 206,933
Employee salary and benefits paid in previous yearUSD $ 273,878
Benefits paid to or for members in current yearUSD $ 0
Benefits paid to or for members in previous yearUSD $ 0
Grants and similar amounts paid in current yearUSD $ 0
Grants and similar amounts paid in previous yearUSD $ 0
Total revenue in current fiscal yearUSD $ 697,229
Total revenue in previous fiscal yearUSD $ 826,364
Contributions and grants from current yearUSD $ 358,870
Contributions and grants from previous yearUSD $ 429,236
Revenue from membership duesUSD $ 358,870
2020-12-31
Total unrelated business incomeUSD $ 0
Net unrelated business incomeUSD $ 0
Program Service Revenue from prior yearUSD $ 610,647
Program Service Revenue from current yearUSD $ 373,417
Investment Income from prior yearUSD $ 23
Investment Income from current yearUSD $ 16
Other Revenue from prior yearUSD $ 237
Other Revenue from current yearUSD $ 23,695
Gross receipts from all sourcesUSD $ 826,364
Net assets / fund balances at end of fiscal yearUSD $ 91,891
Net assets / fund balances at beginning of fiscal yearUSD $ -21,097
Total liabilities at end of fiscal yearUSD $ 185,702
Total liabilities at beginning of fiscal yearUSD $ 297,649
Total assets at end of fiscal yearUSD $ 277,593
Total assets at beginning of fiscal yearUSD $ 276,552
Revenues less expenses for current yearUSD $ 112,988
Revenues less expenses for previous yearUSD $ -55,846
Total expenses for current yearUSD $ 713,376
Total expenses for previous yearUSD $ 1,139,030
Other expenses in current yearUSD $ 439,498
Other expenses in previous yearUSD $ 724,754
Total fundraising expenses in current yearUSD $ 0
Professional fundraising fees from current yearUSD $ 0
Professional fundraising fees from previous yearUSD $ 0
Employee salary and benefits paid in current yearUSD $ 273,878
Employee salary and benefits paid in previous yearUSD $ 414,276
Benefits paid to or for members in current yearUSD $ 0
Benefits paid to or for members in previous yearUSD $ 0
Grants and similar amounts paid in current yearUSD $ 0
Grants and similar amounts paid in previous yearUSD $ 0
Total revenue in current fiscal yearUSD $ 826,364
Total revenue in previous fiscal yearUSD $ 1,083,184
Contributions and grants from current yearUSD $ 429,236
Contributions and grants from previous yearUSD $ 472,277
Revenue from membership duesUSD $ 429,236
Total of other revenueUSD $ 23,695
2018-12-31
Total unrelated business incomeUSD $ 0
Net unrelated business incomeUSD $ 0
Program Service Revenue from prior yearUSD $ 634,177
Program Service Revenue from current yearUSD $ 626,850
Investment Income from prior yearUSD $ 52
Investment Income from current yearUSD $ 22
Other Revenue from prior yearUSD $ 3,149
Other Revenue from current yearUSD $ 2,598
Gross receipts from all sourcesUSD $ 1,033,002
Net assets / fund balances at end of fiscal yearUSD $ 34,749
Net assets / fund balances at beginning of fiscal yearUSD $ 141,558
Total liabilities at end of fiscal yearUSD $ 215,406
Total liabilities at beginning of fiscal yearUSD $ 126,497
Total assets at end of fiscal yearUSD $ 250,155
Total assets at beginning of fiscal yearUSD $ 268,055
Revenues less expenses for current yearUSD $ -106,809
Revenues less expenses for previous yearUSD $ -76,013
Total expenses for current yearUSD $ 1,139,811
Total expenses for previous yearUSD $ 1,099,885
Other expenses in current yearUSD $ 695,234
Other expenses in previous yearUSD $ 719,103
Total fundraising expenses in current yearUSD $ 0
Professional fundraising fees from current yearUSD $ 0
Professional fundraising fees from previous yearUSD $ 0
Employee salary and benefits paid in current yearUSD $ 444,577
Employee salary and benefits paid in previous yearUSD $ 380,782
Benefits paid to or for members in current yearUSD $ 0
Benefits paid to or for members in previous yearUSD $ 0
Grants and similar amounts paid in current yearUSD $ 0
Grants and similar amounts paid in previous yearUSD $ 0
Total revenue in current fiscal yearUSD $ 1,033,002
Total revenue in previous fiscal yearUSD $ 1,023,872
Contributions and grants from current yearUSD $ 403,532
Contributions and grants from previous yearUSD $ 386,494
Revenue from membership duesUSD $ 403,532
Total of other revenueUSD $ 2,598
2017-12-31
Total unrelated business incomeUSD $ 0
Net unrelated business incomeUSD $ 0
Program Service Revenue from prior yearUSD $ 578,757
Program Service Revenue from current yearUSD $ 634,177
Investment Income from prior yearUSD $ 57
Investment Income from current yearUSD $ 52
Other Revenue from prior yearUSD $ 6,757
Other Revenue from current yearUSD $ 3,149
Gross receipts from all sourcesUSD $ 1,023,872
Net assets / fund balances at end of fiscal yearUSD $ 141,558
Net assets / fund balances at beginning of fiscal yearUSD $ 217,571
Total liabilities at end of fiscal yearUSD $ 126,497
Total liabilities at beginning of fiscal yearUSD $ 141,387
Total assets at end of fiscal yearUSD $ 268,055
Total assets at beginning of fiscal yearUSD $ 358,958
Revenues less expenses for current yearUSD $ -76,013
Revenues less expenses for previous yearUSD $ 34,742
Total expenses for current yearUSD $ 1,099,885
Total expenses for previous yearUSD $ 1,006,690
Other expenses in current yearUSD $ 719,103
Other expenses in previous yearUSD $ 668,055
Total fundraising expenses in current yearUSD $ 0
Professional fundraising fees from current yearUSD $ 0
Professional fundraising fees from previous yearUSD $ 0
Employee salary and benefits paid in current yearUSD $ 380,782
Employee salary and benefits paid in previous yearUSD $ 338,635
Benefits paid to or for members in current yearUSD $ 0
Benefits paid to or for members in previous yearUSD $ 0
Grants and similar amounts paid in current yearUSD $ 0
Grants and similar amounts paid in previous yearUSD $ 0
Total revenue in current fiscal yearUSD $ 1,023,872
Total revenue in previous fiscal yearUSD $ 1,041,432
Contributions and grants from current yearUSD $ 386,494
Contributions and grants from previous yearUSD $ 455,861
Revenue from membership duesUSD $ 386,494
Total of other revenueUSD $ 1,518
2016-12-31
Total unrelated business incomeUSD $ 2,500
Net unrelated business incomeUSD $ 1,319
Program Service Revenue from prior yearUSD $ 653,847
Program Service Revenue from current yearUSD $ 578,757
Investment Income from prior yearUSD $ 20
Investment Income from current yearUSD $ 57
Other Revenue from prior yearUSD $ 4,937
Other Revenue from current yearUSD $ 6,757
Gross receipts from all sourcesUSD $ 1,041,432
Net assets / fund balances at end of fiscal yearUSD $ 217,571
Net assets / fund balances at beginning of fiscal yearUSD $ 182,829
Total liabilities at end of fiscal yearUSD $ 141,387
Total liabilities at beginning of fiscal yearUSD $ 132,265
Total assets at end of fiscal yearUSD $ 358,958
Total assets at beginning of fiscal yearUSD $ 315,094
Revenues less expenses for current yearUSD $ 34,742
Revenues less expenses for previous yearUSD $ 310,305
Total expenses for current yearUSD $ 1,006,690
Total expenses for previous yearUSD $ 912,434
Other expenses in current yearUSD $ 668,055
Other expenses in previous yearUSD $ 574,455
Total fundraising expenses in current yearUSD $ 0
Professional fundraising fees from current yearUSD $ 0
Professional fundraising fees from previous yearUSD $ 0
Employee salary and benefits paid in current yearUSD $ 338,635
Employee salary and benefits paid in previous yearUSD $ 337,979
Benefits paid to or for members in current yearUSD $ 0
Benefits paid to or for members in previous yearUSD $ 0
Grants and similar amounts paid in current yearUSD $ 0
Grants and similar amounts paid in previous yearUSD $ 0
Total revenue in current fiscal yearUSD $ 1,041,432
Total revenue in previous fiscal yearUSD $ 1,222,739
Contributions and grants from current yearUSD $ 455,861
Contributions and grants from previous yearUSD $ 563,935
Revenue from membership duesUSD $ 455,861
Total of other revenueUSD $ 3,970
2015-12-31
Total unrelated business incomeUSD $ 0
Net unrelated business incomeUSD $ 0
Program Service Revenue from prior yearUSD $ 846,972
Program Service Revenue from current yearUSD $ 653,847
Investment Income from prior yearUSD $ 0
Investment Income from current yearUSD $ 20
Other Revenue from prior yearUSD $ 2,883
Other Revenue from current yearUSD $ 4,937
Gross receipts from all sourcesUSD $ 1,222,739
Net assets / fund balances at end of fiscal yearUSD $ 182,829
Net assets / fund balances at beginning of fiscal yearUSD $ -127,476
Total liabilities at end of fiscal yearUSD $ 132,265
Total liabilities at beginning of fiscal yearUSD $ 375,130
Total assets at end of fiscal yearUSD $ 315,094
Total assets at beginning of fiscal yearUSD $ 247,654
Revenues less expenses for current yearUSD $ 310,305
Revenues less expenses for previous yearUSD $ 108,270
Total expenses for current yearUSD $ 912,434
Total expenses for previous yearUSD $ 1,323,808
Other expenses in current yearUSD $ 574,455
Other expenses in previous yearUSD $ 1,275,777
Total fundraising expenses in current yearUSD $ 0
Professional fundraising fees from current yearUSD $ 0
Professional fundraising fees from previous yearUSD $ 0
Employee salary and benefits paid in current yearUSD $ 337,979
Employee salary and benefits paid in previous yearUSD $ 48,031
Benefits paid to or for members in current yearUSD $ 0
Benefits paid to or for members in previous yearUSD $ 0
Grants and similar amounts paid in current yearUSD $ 0
Grants and similar amounts paid in previous yearUSD $ 0
Total revenue in current fiscal yearUSD $ 1,222,739
Total revenue in previous fiscal yearUSD $ 1,432,078
Contributions and grants from current yearUSD $ 563,935
Contributions and grants from previous yearUSD $ 582,223
Revenue from membership duesUSD $ 563,935
Total of other revenueUSD $ 3,250
2014-12-31
Total unrelated business incomeUSD $ 250
Net unrelated business incomeUSD $ 0
Program Service Revenue from prior yearUSD $ 850,615
Program Service Revenue from current yearUSD $ 846,972
Investment Income from prior yearUSD $ 0
Investment Income from current yearUSD $ 0
Other Revenue from prior yearUSD $ 14,058
Other Revenue from current yearUSD $ 2,883
Gross receipts from all sourcesUSD $ 1,432,078
Net assets / fund balances at end of fiscal yearUSD $ -127,476
Net assets / fund balances at beginning of fiscal yearUSD $ -235,746
Total liabilities at end of fiscal yearUSD $ 375,130
Total liabilities at beginning of fiscal yearUSD $ 985,330
Total assets at end of fiscal yearUSD $ 247,654
Total assets at beginning of fiscal yearUSD $ 749,584
Revenues less expenses for current yearUSD $ 108,270
Revenues less expenses for previous yearUSD $ 14,178
Total expenses for current yearUSD $ 1,323,808
Total expenses for previous yearUSD $ 1,579,925
Other expenses in current yearUSD $ 1,275,777
Other expenses in previous yearUSD $ 1,579,925
Total fundraising expenses in current yearUSD $ 0
Professional fundraising fees from current yearUSD $ 0
Professional fundraising fees from previous yearUSD $ 0
Employee salary and benefits paid in current yearUSD $ 48,031
Employee salary and benefits paid in previous yearUSD $ 0
Benefits paid to or for members in current yearUSD $ 0
Benefits paid to or for members in previous yearUSD $ 0
Grants and similar amounts paid in current yearUSD $ 0
Grants and similar amounts paid in previous yearUSD $ 0
Total revenue in current fiscal yearUSD $ 1,432,078
Total revenue in previous fiscal yearUSD $ 1,594,103
Contributions and grants from current yearUSD $ 582,223
Contributions and grants from previous yearUSD $ 729,430
Revenue from membership duesUSD $ 582,223
Total of other revenueUSD $ 530

Organization Addresses

The following addresses have been detected as associated with Tax Indentification Number 222582290

USA Mailing Address
8445 KEYSTONE CROSSING NO 106
INDIANAPOLIS
IN
46240
Date first seen: 2007-01-01
Date last seen: 2024-07-31
USA Mailing Address
5250 E US 36 NO 1102B
AVON
IN
46123
Date first seen: 2007-04-01
Date last seen: 2024-07-31
USA Mailing Address
7230 ARBUCKLE COMMONS NO 101
BROWNSBURG
IN
46112
Date first seen: 2009-01-01
Date last seen: 2024-07-31
USA Location Address
7230 ARBUCKLE COMMONS SUITE 190
BROWNSBURG
IN
46112
Date first seen: 2009-01-01
Date last seen: 2024-07-31

EIN Events

Event Date Event description
2014-08-11Posting of automatic revocation of federal tax exempt status for not filing Form 990 return or notice for 3 consecutive years
2014-05-15Automatic revocation of federal tax exempt status for not filing Form 990 return or notice for 3 consecutive years
2014-05-15Reinstatement of federal tax exempt status following automatic revocation for not filing Form 990 return or notice for 3 consecutive years

Nearby companies/organizations

The following companies are located in the same ZIP code areas:

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